Terms of Service
Last updated: January 2025
These Terms of Service ("Terms") govern your use of Room Registry's hospitality management platform and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing, or using Room Registry's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
2. Description of Services
Room Registry provides a comprehensive hospitality management platform that includes:
- Property listing and management tools
- Reservation and booking management
- Multi-channel marketing and distribution
- Guest communication and messaging
- Analytics and reporting features
- Payment processing and financial management
- Customer support and technical assistance
3. Account Registration and Responsibilities
Account Creation
To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You are responsible for:
- Keeping your password secure and confidential
- Notifying us immediately of any unauthorized use
- Ensuring that your account information is accurate and up-to-date
- Logging out of your account when using shared devices
4. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
- Use our services for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Upload or transmit malicious code or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our services to spam or harass others
5. Content and Intellectual Property
Your Content
You retain ownership of content you upload to our platform. By uploading content, you grant us a license to use, display, and distribute your content as necessary to provide our services.
Our Intellectual Property
Room Registry and its content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.
6. Payment Terms
Subscription Plans
We offer various subscription plans with different features and pricing. All fees are billed in advance and are non-refundable except as required by law.
Payment Processing
Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method for all fees.
Price Changes
We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.
7. Service Availability
We strive to provide reliable service but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other reasons. We will provide reasonable notice when possible.
8. Data and Privacy
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Termination
Termination by You
You may cancel your account at any time through your account settings or by contacting our support team.
Termination by Us
We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our discretion.
Effect of Termination
Upon termination, your access to our services will cease, and we may delete your account data in accordance with our data retention policies.
10. Disclaimers and Limitations
Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
In no event shall Room Registry be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to these Terms or your use of our services.
11. Indemnification
You agree to indemnify and hold harmless Room Registry and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of South Africa.
13. Changes to Terms
We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Room Registry
Email: legal@roomregistry.co.za
Address: [Your Business Address]
Phone: [Your Contact Number]