Privacy Policy

Last updated: January 2025

At Room Registry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hospitality management platform.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, such as:

  • Name and contact information (email address, phone number)
  • Property details and business information
  • Payment and billing information
  • Account credentials and preferences
  • Communication records and support interactions

Usage Information

We automatically collect certain information about your use of our platform, including:

  • Device information and IP addresses
  • Browser type and operating system
  • Pages visited and features used
  • Performance data and error logs
  • Booking and transaction data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our hospitality management services
  • Process bookings and manage reservations
  • Send important updates and notifications
  • Provide customer support and technical assistance
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • With service providers who assist in our operations
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data centers with physical and digital security
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

Our platform may integrate with third-party services for payment processing, analytics, and other functionalities. These services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Room Registry

Email: privacy@roomregistry.co.za

Address: [Your Business Address]

Phone: [Your Contact Number]